Sue Knight is the mastress of coaching with humour and she is a great teacher on personnel development and change. In this episode we chat about Frank Farrelly, the founder of provocative coaching and how Sue has integrated his teachings into her own work. Holger gets coached live and trips into several potholes. We reflect on the presuppositions of Neuro-Linguistic Programming and reflect on how a coach can support effective work teams. This is the episode with the most laughter so far but also with deep insights about how we can get better at what we do.