Restaurant Architect Justin Alpert on Accessibility and Hospitality [S2E5]
When designing a restaurant, there are hundreds, if not thousands, of choices to make. All these choices, large and small, contribute to your overall vibe – but some of the decisions you make may be ruining the guest experience for your customers with disabilities.
Today we’ve got an interview with Justin Alpert, a restaurant architect who is passionate about making restaurants more accessible to all customers. His twin brother, and frequent dining companion, is blind, so Alpert has learned all about the design elements that make or break the experience of a guest with a disability.
Dear Restaurants, Your Inaccessibility Is the Opposite of Hospitality
For Larger Customers, Eating Out Is Still a Daunting Experience
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