How can innovative collaboration with major transport providers and airports help to bring about a deeper level of staff understanding and improved customer experience - and what kind of accommodations might a ride hailing service implement to ensure that it's accessible to people with disabilities? Why is the smart home particularly helpful from an accessibility perspective - and what recent innovations might assist in enabling greater inclusion?
Chair -
Robin Spinks, Principal Manager, Digital Accessibility, RNIB
The RNIB Wayfinding project -
Marc Powell, Strategic Relationships, Innovation through Partnership, RNIB
John Worsfold, Innovation and Technology Implementation Manager, Innovation through Partnership, RNIB
Uber's approach to accessibility -
Ekaterina Petkova, UKI Accessibility Operations Manager, Uber
Download a text transcript of this episode via the AbilityNet website.
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