Moving from traditional to digital - Smitha Hemmigae on Engati CX
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Smitha, Head Marketing, ThoughtWorks India talks about Moving from traditional to digital on Engati CX. She says Paytm has disrupted the fintech space and technology has become the core of businesses, and according to her, digital is here to stay. She insists on "partnering with your customers", and not trying to sell everything to them because everybody wants data and insights.
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