Genesys

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

 
Take a Moment

Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more.

Tech Talks in 20

Tech Talks in 20 focuses on the hottest tech topics in customer experience right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.

Tech Talks LATAM

Tech Talks LATAM es una nueva serie de podcasts que se centran en charlas de tecnología sobre los temas que a usted más le interesan: ética de la IA, enrutamiento predictivo, bots, innovaciones a las soluciones de Genesys y mucho más... y en tan solo 20 minutos.

Customer Experience Insights

Host Scott Nagel interviews leaders and influencers as they provide candid insights into Customer Experience - one podcast at a time.

The Genesys Tech Talks DACH Podcast

In unserem Podcast ”Tech Talks DACH” sprechen wir zusammen mit Genesys-Mitarbeitern und anderen interessanten Gesprächspartnern zu Themen, die Sie am meisten interessieren: KI-Ethik, Customer Experience, Predictive Routing, Bots, Customer Experience, Genesys-Lösungen und vieles mehr...

Genesys and Partners Podcast

Genesys and its partners bring you the latest in customer experience and employe experience technologies and trends.

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