Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more.
Tech Talks in 20 focuses on the hottest tech topics in customer experience right now. When we talk tech, we cover everything from supercharging the customer experience with AI, to the latest tech trends in customer service and workforce engagement management, to what’s hot with bots, and to journey analytics and experience orchestration—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
Tech Talks LATAM es una nueva serie de podcasts que se centran en charlas de tecnología sobre los temas que a usted más le interesan: ética de la IA, enrutamiento predictivo, bots, innovaciones a las soluciones de Genesys y mucho más... y en tan solo 20 minutos.
Host Scott Nagel interviews leaders and influencers as they provide candid insights into Customer Experience - one podcast at a time.
In unserem Podcast ”Tech Talks DACH” sprechen wir zusammen mit Genesys-Mitarbeitern und anderen interessanten Gesprächspartnern zu Themen, die Sie am meisten interessieren: KI-Ethik, Customer Experience, Predictive Routing, Bots, Customer Experience, Genesys-Lösungen und vieles mehr...
Genesys and its partners bring you the latest in customer experience and employe experience technologies and trends.
