The Human in Health and Care - Episode 5 - Resilient Healthcare

Welcome to Episode 5 of the Human Factors in Health and Care Podcast. In this episode, the hosts unpack the concept of resilient healthcare—what it means, how it differs from traditional “Safety‑I” approaches, and how it connects with ideas like Safety‑II and resilience engineering.

Through practical examples and educational insights, the discussion explores how everyday work is adapted to keep systems functioning, why this adaptability is essential in complex care environments, and how a modernised approach to safety can strengthen learning, performance, and wellbeing. Access more information on our Human Factors hub.