Impartiality can be defined as “the presence of objectivity.” Confidentiality can be defined as “the state of keeping or being kept secret or private." The first two sections of ISO/IEC 17025:2017 takes into the requirements of both impartiality and confidentiality. This webinar will look at these requirements and will clarify what they are and how an organization can comply with meeting these requirements within their ISO/IEC 17025:2017 compliant quality management system. Presented by Michael Kramer, PJLA Calibration/Inspection Program Manager