Dr Anushka Patchava: Deputy Chief Medical Officer, Vitality: Where clinical meets digital - insights from health insurance (137)

Covid-19 caused an overnight demand for digital primary healthcare services accelerating major improvements in how we all access and interact with providers.

Dr Anushka Patchava, Deputy Chief Medical Officer at Vitality, joins Robin on Podcast 137 to discuss what that digital shift has meant for life & health insurers over the past 12 months, and the challenges that still lie ahead to achieve true digital engagement and improve access to health data. 

The conversation also covers Anushka’s experience of moving from a medical career into insurance and her role as an Expert Advisor to the United Nations.

Talking points include:

• How healthcare providers reacted to Covid-19
• What life & health insurers can learn from home and motor products
• Incentivising customers to share health data
• How legacy technology impedes digital delivery
• Using blockchain for healthcare

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