A Practical Framework for Brand Building with Meiling Tan, VP Brand & GTM at Care.com | Ep. 390

2026-02-06

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Some of the hardest marketing problems aren’t about selling, they’re about changing behavior and building trust. And very few brands get that right. Daniel talks with Meiling Tan (former founding Head of Marketing at Waymo and now VP of Brand and Go-To-Market at Care.com) to break down how to market products people are initially afraid of, including self-driving cars to caregiving. From challenging the status quo of human driving, to reframing safety as the core problem, to building trust before talking about features, Mei...

Some of the hardest marketing problems aren’t about selling, they’re about changing behavior and building trust. And very few brands get that right.

Daniel talks with Meiling Tan (former founding Head of Marketing at Waymo and now VP of Brand and Go-To-Market at Care.com) to break down how to market products people are initially afraid of, including self-driving cars to caregiving.

From challenging the status quo of human driving, to reframing safety as the core problem, to building trust before talking about features, Meiling shares how Waymo helped people go from “That’s scary” to “How did we ever live without this?”

They also break down:

- What it really takes to build a brand from scratch

- How to lead a successful rebrand

- Why brand must be deeply tied to product experience

- How marketers need to think like business leaders to drive real impact

If you’re a Marketer working on adoption, trust, or category creation, this is the episode for YOU.

Follow Meiling:

LinkedIn: https://www.linkedin.com/in/meilingt/

Follow Daniel:

LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing/

Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com

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