03:04 — Hotel Wi-Fi attacks target travelers: Hackers linked to Russia are targeting hotel and conference Wi-Fi login systems and redirecting users to convincing fake update or security pages. Rich says public Wi-Fi is still usable, but never install software or enter authentication codes because a captive portal tells you to. Use cellular or a hotspot for sensitive activity. 10:04 — Wendy in Yorba Linda gets unwanted Chrome pop-ups: Her OnePlus 11 keeps opening game websites even after cle...
03:04 — Hotel Wi-Fi attacks target travelers: Hackers linked to Russia are targeting hotel and conference Wi-Fi login systems and redirecting users to convincing fake update or security pages. Rich says public Wi-Fi is still usable, but never install software or enter authentication codes because a captive portal tells you to. Use cellular or a hotspot for sensitive activity.
10:04 — Wendy in Yorba Linda gets unwanted Chrome pop-ups: Her OnePlus 11 keeps opening game websites even after clearing Chrome data. Rich recommends removing unfamiliar or unused apps, checking Chrome notification permissions for rogue websites, updating Android, and installing the latest Google Play system update before considering a factory reset.
15:12 — NFL Sunday Ticket discounts can cut the cost: Verizon customers, students, military members, veterans, first responders, teachers and healthcare workers may qualify for substantial discounts. Rich recommends checking eligibility before paying the roughly $500 full-season price.
17:31 — Cyberattacks expose weaknesses in U.S. water systems: Scott Edwards, CEO of Summit 7, says many small water utilities have internet-connected industrial controllers with weak security, including default passwords and exposed ports. Recent attacks have affected systems in multiple states, highlighting how limited cybersecurity resources can leave critical infrastructure vulnerable.
26:56 — Google Assistant is being replaced by Gemini: Google plans to begin removing the classic Assistant from Android phones September 4, with Gemini becoming the default and no option to switch back. Gemini handles conversations and complex requests better, but some traditional Assistant and smart-home functions may not work the same way.
29:09 — Rick in Torrance asks Chrome or Safari on a Mac: Rich prefers Chrome for its extensions, compatibility and Enhanced Safe Browsing protection, while Safari offers stronger privacy protections by default and is optimized for Apple hardware. The best choice ultimately depends on which features matter most.
35:08 — Google Maps and YouTube get smarter AI search: Ask Maps can handle highly specific searches for restaurants, hotels, transit and other recommendations, while Ask YouTube can surface information buried inside videos. Rich says these AI-powered searches make it much easier to find specific recommendations without manually sorting through countless results.
38:21 — Sarah in Northridge is overwhelmed by spam email: Rich recommends reporting junk as spam, avoiding unsubscribe links in suspicious messages, disabling automatic image loading and using email aliases such as alias.email or Apple’s Hide My Email. Gmail users can also use Manage Subscriptions to quickly find and remove unwanted legitimate mailing lists.
45:17 — Roger refuses to give up his OBiTALK adapter: Roger has used the discontinued OBiTALK device for years to turn Google Voice into a free home phone line. Despite no longer receiving support or firmware updates, his adapter continues to provide incoming and outgoing calls without a monthly phone bill.
48:13 — Benny shops for his first 3D printer: While shopping at Micro Center, Benny considers an Elegoo printer instead of a Bambu Lab model. Rich says modern 3D printers have become much easier to use, with Bambu helping push the category toward a more consumer-friendly experience.
51:55 — California's DROP privacy system begins deleting personal data: Tom Kemp of the California Privacy Protection Agency says more than 650 data brokers must periodically check DROP requests and delete matching information. The free service is for California residents, uses security measures including hashing, and can help reduce the amount of personal information circulating among data brokers.
55:37 — DROP goes beyond basic contact information: Californians can optionally provide identifiers tied to their phones, vehicles and connected TVs to reach brokers that track location, driving and viewing habits. Kemp says more than 400,000 Californians had signed up, with roughly 15,000 to 20,000 new registrations per day.
1:01:39 — ChatGPT expands free access: ChatGPT is lifting previous text-chat usage limits for free users, while limits still apply to more compute-intensive features such as images and files. Paid users continue to receive access to more capable models and features.
1:03:33 — Faith in Anaheim wants to stop a daily spam caller: Rich walks her through the iPhone settings to block the persistent number. Blocking it should prevent future calls, messages and FaceTime attempts from that contact.
1:09:30 — Samsung's latest foldables feel more mature: After testing the Galaxy Z Fold 8 and Fold 8 Ultra, Rich says Samsung has hit its stride with thinner, lighter and more practical designs, although prices remain high. The smaller Fold 8 stands out for its wider, more pocketable form factor.
1:11:58 — Rich settles on Evernote and Notion for notes: Evernote remains his choice for professional radio and TV work, while Notion is handling personal information because it works across iPhone, Android, Windows and Mac. Notion AI's ability to search across stored notes is a major advantage.
1:15:02 — Connected AI apps can become a productivity hub: Rich says one of ChatGPT's most useful capabilities is connecting it with services such as Gmail, Google Calendar, Notion, Spotify and other apps. That allows users to search information and complete tasks across multiple services from a single conversation.
1:17:10 — Yvonne in Lake Forest considers an Instagram MP3 player: Rich advises against buying a generic iPod-style player advertised on social media and suggests a genuine refurbished iPod from Retrospekt instead. Either way, existing CDs still need to be ripped to digital files before they can be loaded onto the device.
1:20:56 — Scott in Texas has a mysterious location problem: Multiple Windows computers at his home incorrectly place him at a specific address in Washington, even after changing internet providers and resetting devices. Rich suggests reviewing Windows location and privacy settings but says the unusual case remains unresolved.
1:28:19 — Meta AI glasses provide accessibility benefits: Rich highlights the positive side of Meta’s AI glasses for accessibility, including how blind and low-vision users at the Braille Institute use them to read mail and menus, describe surroundings, translate text and connect with Be My Eyes volunteers. The technology can provide greater independence despite broader privacy concerns surrounding camera-equipped glasses.
1:31:44 — Gig workers are getting paid to train robots: Aaron Bromberg, head of robotics at Instawork, explains that workers can record themselves performing everyday tasks such as folding laundry, washing dishes and mopping floors. Robotics companies use this first-person demonstration data to teach AI-powered robots physical tasks that cannot be learned simply by reading text or watching ordinary videos.
1:37:42 — Robots may reach workplaces before homes: Bromberg expects broader robot deployment to begin in commercial environments such as warehouses and manufacturing facilities, particularly for repetitive tasks. Consumer household robots are also being developed, but widespread adoption is likely further away.
1:39:12 — Bob Ross paintings are coming to LG TVs: LG is adding Bob Ross landscapes to its Gallery Plus art service, while nearly 400 episodes of The Joy of Painting are available through a free Bob Ross streaming channel on LG TVs.
1:40:16 — Listeners share ways to save on wireless and streaming: One listener suggests Connect by T-Mobile as a lower-cost option for customers facing plan increases, while another combines benefits from Amazon Prime, Walmart+, Comcast and T-Mobile to get several streaming services at little additional cost.
1:40:46 — Listeners debate Apple's iPhone leasing model: Some listeners point out that buying out a zero-interest lease can ultimately equal the phone's retail price, while others worry that device rentals push consumers further away from owning their technology outright.
1:42:07 — Voice assistants can accidentally connect callers with scammers: A listener says a senior asked Siri to call a bank, but the assistant dialed an unrelated number and connected them with someone pretending to be legitimate. Rich recommends using the number printed on a bank card or listed on the institution's official website rather than trusting search results or voice assistants for sensitive calls.
1:45:28 — Beware of look-alike apps: A listener thought she downloaded Google's Nano Banana photo tool but instead subscribed to an unrelated app with a similar name. Rich recommends following official links rather than searching an app store for a product name, where imitators can be easy to mistake for the real thing.
1:46:28 — A listener successfully cuts the cord: After switching from cable-style television to streaming, one listener liked the setup enough to help his 80-year-old parents make the same change. The family says the switch has been worthwhile even after upgrading their internet service.
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