In this episode, David Abell of AM Transport Services shares why mindset, disciplined sales activity, and owning your customer relationships are the real drivers of success in freight brokerage, regardless of market conditions!
We talk about committing to 20 cold calls a day for 90 days, refining your freight sales process before hiring, and using a CRM system to manage prospects, track buying windows, and build a consistent sales pipeline.
Dave shares why CEOs must own key shipper relationships, ask direct questions to prevent customer churn, and focus on controllable fundamentals like sales outreach, operational discipline, and service execution.
We also dive into leadership development through the Freight Leadership Lab with the Transportation Intermediaries Association, designed to build next-level freight broker leadership skills through live training and real-world application!
About David Abell
David Abell is the President and CEO of AM Transport Services, a 35-year-old freight brokerage headquartered in Olney, Illinois. With almost two decades of experience in transportation and logistics, David focuses on driving operational excellence, strategic growth, and innovative solutions for shippers across North America. He also serves on the Board of Directors of the Transportation Intermediaries Association (TIA), where he advocates for industry best practices, fraud prevention, and stronger collaboration across the supply chain. David is a veteran of Operation Iraqi Freedom and is passionate about leadership development, community impact, and building high-performing teams.
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