Billie J. Baldwin, MA, MSW, LCSW-C, joins CANCER BUZZ to talk about the development of Medstar’s Regional Staff Support Program. This program, which was created to address burnout and improve retention rates, provides staff with an opportunity to participate in monthly employee celebrations, encourages peer-to-peer recognition, and enhances communication among associates. Since its implementation, providers and associates have given positive feedback about this program and regularly attend and participate in events.
“The most popular program is our Employee Celebration. It’s held monthly and there’s always a theme. One of the most popular things we do is tapping into people’s childhood…It’s just a fun 15-minute break.” – Billie J. Baldwin, MA, MSW, LCSW-C
Guest:
Billie J. Baldwin, MA, MSW, LCSW-C
Manager Oncology Support Services Program
Medstar Franklin Square Medical Center
The Harry and Jeanette Weinberg Cancer Institute
Resources:
Oncology Team Resiliency
Mini Z Burnout Survey Results: Assessing Stress Levels Among The Multidisciplinary Cancer Team
Mindfulness Meditation Series
[MINI-PODCAST] Ep 74: The Business Case for Hiring Oncology Social Workers
Social Determinants of Health in Metastatic Breast Cancer
Overcoming Barriers to Holistic Survivorship Care for Immunotherapy Patients
Integrating Genetic Counselors in Routine Genitourinary Care
A Multidisciplinary Approach to Anemia Management in High-Risk MDS and AML
Improving Care Delivery to Patients Newly Diagnosed with Breast Cancer
Highlights from the ACCC Working Summit: Advancing CAR T-Cell Therapy Care Continuity and Collaborative Patient Education
Care Action Plans for People with Cancer
Beyond the Brush: Navigating Dental Care in Head & Neck Cancer
Navigating the Operational Challenges of Treatment with Bispecific Antibodies
Policy Perspectives on Biomarker Testing Coverage for 2024
Open Enrollment: Best Practices for End-of-Year Prep
Disparities in Accessing Care for AML Patients: Challenges and Solutions
Clarifying the Role of Maintenance Therapy
A Conversation With ACCC’s Outgoing and Incoming Presidents at the ACCC 50th Annual Meeting and Cancer Center Business Summit
LIVE from AMCCBS: White House Update
LIVE from AMCCBS: Capitol Hill Update
LIVE from AMCCBS: Institute for Comprehensive Cancer Care Services
LIVE from AMCCBS: New Payments for Patient Navigation
LIVE from AMCCBS: Financial Advocacy Resources
Making the Case for Head & Neck Cancer Patient Care Navigators
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