The Future of Human & Digital Advice, Why Tech Matters, and the Power of Personalization with Cheryl Nash

2021-04-06

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In this episode, Jack Sharry talks with Cheryl Nash, CEO of the Financial Supermarkets Division at InvestCloud. Cheryl unpacks her acquisition-filled journey to CEO and everything that makes InvestCloud an industry standout.Cheryl began her career as a data entrant at Security APL before automation was as widespread as it is today. Security APL was ultimately acquired by Fiserv which recently sold a 60% stake to Motion Partners. Cheryl was then appointed CEO of the newly branded Tegra118. Several weeks before Tegra118’s first anniversary, they merged with InvestCloud and F...

Cheryl began her career as a data entrant at Security APL before automation was as widespread as it is today. Security APL was ultimately acquired by Fiserv which recently sold a 60% stake to Motion Partners. Cheryl was then appointed CEO of the newly branded Tegra118. Several weeks before Tegra118’s first anniversary, they merged with InvestCloud and Finantix.

A true industry leader, Cheryl chats with Jack about planning for retirement, how COVID has shaped consumers, and the future of wealthtech.

“Technology is an essential enabler. Use technology for the tasks where speed, efficiency, automation, and precision are needed, while always remembering that we’re in a people business. Relationships matter and trust matters, but technology really becomes an essential enabler.” ~ @cherylnash2

Main takeaways

COVID has helped consumers understand the importance of going digital and the need to bring things to market quickly.
The future of wealthtech lies in personalization. Consumers want wealthtech to mimic the personalization features of Netflix and Amazon. Personalization makes it easier for the advisor to give an investor exactly what they want, when they want it, and how they want it.
Goals-based planning is essential for ensuring clients are prepared for retirement and the big questions that come along with it.
Stay nimble, open-minded, and always look to the future.
You can’t be everything for everyone, but know what your firm does very well, celebrate those wins, and search for partners to help fill in the gaps.
Technology is key to growing your business and innovating within the wealthtech industry.

Links

Cheryl on LinkedIn
Cheryl on Twitter
InvestCloud, Inc.
John Wise
fiserv
RetireUp
Finantix
Tegra118
The pace of Boomer retirements has accelerated this past year
North American wealth management: Money in motion, but not always to the bottom line

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