Robert’s story starts with a simple question that changed everything: why can’t people talk to someone right at the point of purchase online? Back in the late ‘90s, he was building websites and saw firsthand how disconnected people felt behind their screens. That spark led him to invent web chat, a tool now woven into the fabric of daily life, and eventually build a multibillion-dollar company centered around making human connections through technology. But after years of leading in the world of AI and customer service, his p...
Robert’s story starts with a simple question that changed everything: why can’t people talk to someone right at the point of purchase online? Back in the late ‘90s, he was building websites and saw firsthand how disconnected people felt behind their screens. That spark led him to invent web chat, a tool now woven into the fabric of daily life, and eventually build a multibillion-dollar company centered around making human connections through technology. But after years of leading in the world of AI and customer service, his perspective shifted dramatically when he watched his own kids interact with technology. Instead of seeing creativity and community, he saw harm and addiction. Those personal, raw moments as a parent fueled a new mission—one focused on building tech experiences that empower kids to create and connect safely. Robert’s journey isn’t just about inventing cool tech; it’s about finding ways for technology to actually serve families, spark imagination, and build healthier communities.,Robert’s journey with technology began out of curiosity and a desire to solve problems he saw in everyday life. He invented web chat because he believed people deserved real, meaningful conversations—even online. As his company grew and shaped the future of AI, his focus gradually shifted from business success to something more personal. Becoming a dad opened his eyes to how technology affects kids, especially when he saw his own children drawn into unhealthy patterns with screens and apps. Those real-life experiences hit hard and inspired him to rethink everything he knew about tech. Now, Robert is passionate about creating tools that give kids a safe space to express themselves and explore their creativity. His story is a reminder that sometimes, it takes seeing the impact up close to realize what really matters and to use innovation for good.
Robert Locasico has seen the digital world from just about every angle, starting as the inventor of web chat in 1997 and then leading LivePerson to the top of the conversational AI industry. But what really sets Robert apart is his drive to rethink how kids interact with technology, a passion sparked by watching his own three children navigate today’s digital landscape. He’s not just an industry veteran—he’s a parent who understands the challenges families face with screens, apps, and AI. Now, Robert is channeling his decades of experience into building tech that’s not only safe, but also genuinely sparks creativity and connection for all kids, including those who are neurodivergent. His down-to-earth style and focus on ethical AI make him a thoughtful voice in the often overwhelming world of kids’ technology.
Visit Kidco.AI to learn more about the Kid device and company.
Purchase the Kid device directly from Kidco.AI (available for sale now).
Join the Kidco.AI Facebook group for parents to share experiences and support each other.
Connect directly with the Kidco.AI team after joining to provide feedback and engage with the community.
Explore COPPA certification standards for digital properties to understand the safety measures implemented for children.
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