Proven Strategies for Building an Audiology Team That Excels in Patient Care | Liz Wiseman

Leaders, including those in audiology, often overburden or underutilize their teams. This can lead to burnout, poor performance, and stagnation. Liz Wiseman, who became a leader at just 24 in a rapidly growing company, faced leadership challenges early in her career. Through observation and analysis, she discovered that the most effective leaders amplify their team’s potential instead of stifling it. She calls this concept ‘Multiplier Leadership’. In this episode, Liz joins Kevin to explore the power of ‘Multiplier Leadership’, how leaders can unlock their team’s potential, and practical strategies for achieving success in audiology practices.

Liz Wiseman is a leadership researcher, executive advisor, bestselling author, and speaker known for her work on organizational leadership and talent development. She is the CEO of the Wiseman Group, a leadership development firm.

In this episode, Kevin and Liz will discuss:

(00:00) Introduction

(01:06) From Rookie to Leadership Expert

(03:51) ‘Multiplier’ vs ‘Diminisher’: How Leadership Styles Impact Teams

(05:18) Five Leadership Strategies Every Practice Needs

(11:19) Why Burnout Is About Impact, Not Workload

(14:49) What to Do When Your Boss Doesn’t See Your Value

(21:15) Creating a ‘User’s Guide’ to Improve Teamwork

(23:27) Uncovering Team Talents to Elevate Your Audiology Practice

(29:54) Accountability as the Key to Better Patient Care

(33:49) How Leaders Can Inspire Teams Without Adding Stress

(37:52) Empowering Your Team as a Practice Owner

(40:25) Connecting with Liz

Liz Wiseman is a leadership researcher, executive advisor, bestselling author, and speaker known for her work on organizational leadership and talent development. She is the CEO of the Wiseman Group, a leadership development firm, and has worked with top global companies across various industries. Liz is the author of bestselling books including Multipliers, Rookie Smarts, and Impact Players. Her insights have been featured in publications like the Harvard Business Review, and she frequently lectures at BYU and Stanford University.

Connect with Liz:

Liz’s Website: https://thewisemangroup.com/ 

Liz’s LinkedIn: https://www.linkedin.com/in/lizwiseman/ 

Resources Mentioned:

Liz’s Book, Multipliers: How the Best Leaders Make Everyone Smarter: https://www.amazon.com/Multipliers-Best-Leaders-Everyone-Smarter/dp/0061964395 

Liz’s Book, Rookie Smarts: Why Learning Beats Knowing in the New Game of Work: https://www.amazon.com/Rookie-Smarts-Learning-Beats-Knowing/dp/006232263X 

The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni:

https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 

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