The Power of ONE: Hiring Hospitality Heroes at Omni Hotels & Resorts

Joy Rothschild leads people strategy for 20,000 employees across 50+ Omni Hotels & Resorts properties, each with its own character and story. But her edge isn't just hiring for a hospitality empire—it's spotting the quiet ones in the corners, the people others overlook, and betting on them before they're ready.

In this episode of Talent All Stars, Joy shares her unexpected path into HR, the career-defining moment when a COO stopped her mid-grovel to teach her how to accept a promotion, and why she turned getting fired into a philosophy that now shapes how Omni develops 20,000 careers.

You'll hear the origin story of "The Power of One"—a service empowerment program so sticky it survived a rebrand attempt and a pandemic. Joy also breaks down why she'll never let consultants eliminate HR from the hotels, her two-question interview filter, and what "growing the garden" actually looks like at scale.

Connect with Joy: https://www.linkedin.com/in/joy-rothschild-9591351/

Explore careers at Omni Hotels & Resorts: https://www.omnihotels.com/careers

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