Back by Demand: Spilling the Tea on HR Tech - What 28 years of HR tech research reveals about the shift from siloed systems to workforce ecosystems.

In this fan-favorite episode of Spilling the Tea on HR Tech initially posted after the HR Tech conference, Susan Richards, Teri Zipper, and Cliff Stevenson explore the disconnect between AI availability and actual adoption, revealing that 90% of professionals still don't use AI tools at work despite consumer-level familiarity. They discuss why major learning platform vendors were absent from the HR Tech conference floor even as spending data shows learning as a top investment category. The episode explores how HR technology is evolving into workforce technology as vendors integrate HR, finance, and IT capabilities into single platforms.

Key points covered include:

↪️ Survey data reveals overall HR tech spending continues to decline with the exception of learning technology, yet several major learning vendors were notably absent from this year's HR Tech conference floor.

↪️ Organizations have acquired AI technology but face adoption barriers rooted in change management; while employees are showing measured excitement, they can be overwhelmed by implementation issues.

↪️ The boundaries between HR, finance, and IT are dissolving as vendors like Rippling and HiBob acquire capabilities across functions, pointing toward workforce technology ecosystems rather than siloed HR systems.

↪️ The most successful AI applications in HR remain low-risk tasks such as writing job descriptions; higher-stakes uses such as the creation of skills taxonomies require human oversight at multiple checkpoints.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Cliff Stevenson

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Susan Richards

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