This cancer program used a business intelligence-enabled dashboard to collect and analyze data on emergency department (ED) visits, admits, and discharges. These data were then used to improve patient triage and evaluation through development of an Express Symptom Management program. After targeted in-service training and education to clinical teams and patients on utilization of the new program, only 2% of patients needed to be seen in the ED, with the rest receiving symptom management by phone, participating in a virtual clinic visit, and/or coming into the infusion suite for in-person assessment and treatment. Improvement efforts around patient self-management and triage to the Express Symptom Management program also included development of a pre- and post-initial infusion visit via Epic MyChart.
Guest:
Dana Salcedo, MSN, APRN, NP-C
Oncology Nurse Practitioner, Express Symptom Management & Outpatient Infusion
Orlando Health Cancer Institute
Orlando, Florida
“Ultimately our role was to prevent ED admissions, but also to help reduce stress, manage common side effects, and to let patients know they had a resource available to them at a moment’s notice.”
This podcast is part of a special series with the 2023 ACCC Innovator Award winners. For a deeper dive into this and other content that will help your team reimagine how care is delivered at your cancer program or practice, register today for the ACCC 40th National Oncology Conference, Oct. 4-6, in Austin Texas.
Resources:
Deploying Technology Across an Interdisciplinary Team to Improve Oral Oncolytic Compliance
Expediting Cancer Treatment Through a Rapid Access APP-Led Diagnostic Clinic
An APP-Physician Model Improves Risk Stratification and Palliative Care
Reducing ED Visits and Hospital Admissions after Chemotherapy with Predictive Modeling of Risk Factors
Utilizing Technology to Identify Patient Co-Morbidities and Reduce Hospital and ED Admissions
Right Place, Right Provider, Right Time: Implementing Our 24-Hour Cancer Clinic
Social Determinants of Health in Metastatic Breast Cancer
Overcoming Barriers to Holistic Survivorship Care for Immunotherapy Patients
Integrating Genetic Counselors in Routine Genitourinary Care
A Multidisciplinary Approach to Anemia Management in High-Risk MDS and AML
Improving Care Delivery to Patients Newly Diagnosed with Breast Cancer
Highlights from the ACCC Working Summit: Advancing CAR T-Cell Therapy Care Continuity and Collaborative Patient Education
Care Action Plans for People with Cancer
Beyond the Brush: Navigating Dental Care in Head & Neck Cancer
Navigating the Operational Challenges of Treatment with Bispecific Antibodies
Policy Perspectives on Biomarker Testing Coverage for 2024
Open Enrollment: Best Practices for End-of-Year Prep
Disparities in Accessing Care for AML Patients: Challenges and Solutions
Clarifying the Role of Maintenance Therapy
A Conversation With ACCC’s Outgoing and Incoming Presidents at the ACCC 50th Annual Meeting and Cancer Center Business Summit
LIVE from AMCCBS: White House Update
LIVE from AMCCBS: Capitol Hill Update
LIVE from AMCCBS: Institute for Comprehensive Cancer Care Services
LIVE from AMCCBS: New Payments for Patient Navigation
LIVE from AMCCBS: Financial Advocacy Resources
Making the Case for Head & Neck Cancer Patient Care Navigators
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