#577 How to solve tame, critical and wicked work problems

2026-07-21

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Not all problems are created equal, and trying to solve them all the same way is likely to result in frustration. In this episode, Helen and Sarah explore how to identify whether you are facing a tame, critical, or wicked problem and the specific approach needed to make progress on each. Drawing on the work of Keith Grint, they explore what it means to develop this skill, and what your default response to it reveals about you. 🎯 What You'll Learn – Identify the three distinct types of p...

Not all problems are created equal, and trying to solve them all the same way is likely to result in frustration.

In this episode, Helen and Sarah explore how to identify whether you are facing a tame, critical, or wicked problem and the specific approach needed to make progress on each.

Drawing on the work of Keith Grint, they explore what it means to develop this skill, and what your default response to it reveals about you.

🎯 What You'll Learn

– Identify the three distinct types of problems you encounter at work

– Apply the right process to clear up recurring tame problems

– Manage high-stakes critical problems without losing control

– Reframe wicked problems to move from stuck to progress

– Use 'What if' and 'What would' questions to unlock new perspectives

– Prioritize actions to stop overthinking complex challenges

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