How to Scale Without Chaos Through Process Science With Samuel Drauschak

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Samuel Drauschak is a process scientist who has spent nearly a decade helping organizations understand how work actually flows, not how they think it flows. As founder of Cavi Consulting, he works with teams from small businesses to enterprise organizations to map, analyze, and redesign their processes as a foundation for sustainable growth. What makes Samuel’s work distinct is his focus on process capture and visualization. Rather than jumping to automation or tools, he helps leaders create shared operational clarity first, making inefficiencies visible, aligning teams, and preparing systems to scale without adding complexity.

In this conversation, we discuss process debt, why most businesses struggle with scale, and what consultants can learn from applying rigorous process thinking to their own firms, from delivery to marketing to long-term client relationships.

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Proposed Interview Structure:

1. What originally pulled you into consulting and process work?

2. What problem are you fundamentally solving for organizations, and why does that problem matter to you personally?

3. Who are your ideal clients today, and who usually needs to be convinced for a process initiative to move forward?

4. How do clients typically find you, and what’s worked best for attracting the right kind of work? Current Acquisition Channels: Referral Sub Question: What’s your view on podcasting as a marketing tool for consultants and professional services firms?

5. Process improvement can feel intangible early in the conversation. How do you structure your sales process to build trust and close complex consulting deals?

6. Once a client starts working with you, how do you retain them over time, what do you do intentionally to make clients come back and build long-term relationships?

7. Where do you personally find yourself most stuck right now as a consultant and business owner, if at all?

8. Looking ahead, where do you see the biggest opportunities for your work over the next few years?

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Know more about Samuel Drauschak

Website Link: https://www.caviconsulting.com/

Connect with Samuel Drauschak on LinkedIn

LinkedIn link: https://www.linkedin.com/in/samdrauschak/

Apply to be a guest on Consulting Leaders:

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