The founder of Richer Sounds is one of the UK's leading lights of responsible capitalism - in this interview with Mary, he takes us through the way he has run his business, why he decided to give control to his employees, and the launch of the Good Business Charter.
Elsewhere in the last episode of this series, we join Mary and colleague Emily Bryce Perkins (Portas Agency's culture director) at the firm's Christmas party preparations, and reflect on a decade of change in UK retail and culture.
"Service. It's a sign of humanity...." with Thomasina Miers
"I had a strong vision..." with Tom Herbert
"Are you kidding? You wouldn't say that to a man" with Trinny Woodall
"Our country is broken because our politics is broken" with Gina Miller
"I'm not sure I want to be called an activist" with Florence Given
"The answer is, there is no answer" with Dr Sharon Blackie
"When trauma happens, we take a lesson from it" with Tarun Gidoomal
"We need to expand what beautiful is" with Ione Gamble
“Then something marvellous happened” with Jasper Conran
“The wind of change is moving” with Jude Kelly
"I had the key all along" with Candice Brathwaite
“We’re far too obsessed with failure” with Julian Metcalfe (Pret A Manger / Itsu founder)
“I’m digging and I need an answer” with Lemn Sissay
“I felt I could handle it…” with Jane Shepherdson
Introducing Beautiful Misfits - the new series from Mary Portas
TKE: Why purpose is the key to resilience, with Emma Jones (Enterprise Nation)
TKE: Empowering small businesses with Kelly Devine (President, UK & Ireland at Mastercard)
TKE: Repairing clothes and communities, with Patrick Grant, Community Clothing
TKE: Rewriting the rules, with Dale Vince, Ecotricity founder
TKE: Using business to save the planet, with Beth Thoren, Patagonia
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