Chapter 3: First Impressions Matter More Than You Think

You're listening to the official audiobook of Why Workers Quit: And Other Powerful Insights from the Largest Workforce Survey Ever Conducted on the Restoration Industry.

This is Chapter 3.

There are few periods more important in a worker’s tenure at your company than their first two weeks on the job. It’s in this critical window that the tone is set for what a worker’s relationship is going to be with their manager, how much support they’re going to be given, and in light of the previous chapter, whether they believe the promises you made during the interview process about your team culture and growth potential will ever come to fruition.

To put it simply, the seeds planted during a worker’s onboarding experience, whether seeds of optimism or seeds of doubt, will take root and influence how they view your company throughout the course of their employment. It’s here that companies can either take advantage of a honeymoon period, or give their new employee buyer’s remorse.

This chapter outlines everything we've learned about where onboarding is succeeding in the restoration industry, where it is failing, and what can be done to fix it.

Want to download the written copy filled with never-before-seen graphs and data? Go to whyworkersquit.com