111. From Shy Introvert to “That Security Lady”: Dione Chan on Boundaries, Courage, and Leadership in a Male-Dominated Industry

What happens when an introverted woman steps into one of the most male-dominated industries and learns to stand tall in her quiet strength?

In this inspiring conversation, I speak with Dione Chan, a Filipino-Australian business owner, keynote speaker, and director of ICP Group Australia. From growing up shy with severe eczema to finding her voice in the security industry, Dione’s story is one of courage, resilience, and redefining what it means to lead as an introvert.

She shares how a viral encounter with rapper Drake became the catalyst for teaching others about boundaries and self-respect, and how her SAFE framework (Scan, Acknowledge, Find, Engage/Escalate) is helping introverts and women hold their ground with quiet confidence.

This episode is full of practical wisdom for anyone who has ever struggled with people-pleasing, cultural conditioning, or the fear of speaking up.

What You’ll Learn in This Episode:

• How Dione transformed childhood shyness and self-doubt into resilience and leadership
• The surprising lessons she learned from working in the security industry as an introverted woman
• Why setting boundaries is essential—and how to do it with compassion
• How cultural upbringing and people-pleasing patterns can hold introverts back
• The power of healthy anger and why it’s necessary for self-protection
• Dione’s SAFE framework for handling challenging situations with clarity and courage
• Why putting yourself first is not selfish, but essential for authentic leadership
  
  

About Dione Chan

Dione Chan is a Filipino-Australian business owner, keynote speaker, and director of ICP Group Australia. With experience across safety, security, and training, she has built a career in spaces where women are rarely seen. Drawing on her own journey from self-doubt to self-leadership, Dione now speaks and teaches on boundaries, resilience, and quiet confidence—helping others become their own first responders.

Instagram: @that_security_lady

Facebook: @That Security Lady

LinkedIn: Dione Aaliyah Chan

Website: www.icpgroupaustralia.com.au

Next Steps

If you’re ready to become visible without acting extroverted, follow me on LinkedIn for introvert-friendly strategies to grow your career.

This episode was edited by Aura House Productions