Episode 304 - Jeffrey Lee & Katherine Rose - Vision Meets Operations: The Power Duo Behind DIBS Beauty

Episode 304 of Where Brains Meet Beauty continues the Power Duos series with Jeffrey Lee, CEO & Co-Founder of DIBS Beauty and Katherine Rose, Vice President of Finance. Together they unpack what it really takes to scale a beauty brand through high-stakes moments - ERP overhauls, warehouse moves, tariff chaos, and rapid retail expansion.

Katherine shares how a career that started in public accounting evolved into operational leadership at a fast-growing startup, guided by a simple rule: say yes to opportunities and figure it out along the way. Jeffrey reflects on his unconventional path from corporate attorney to entrepreneur, and why great founders succeed by building strong processes and empowering people with deeper expertise than their own.

The episode also goes inside DIBS’ retail mindset. Jeffrey shares his mission to show up in Ulta doors across all 50 states, not as a checkbox, but to learn how the customer shops and to stand beside the field team doing the hard work in-store. Katherine shares what she has learned in the field too, including a new respect for the retail ecosystem and the reality that “it’s not in the back” is usually true. Their shared takeaway: retail success is built by the teams who show up, take notes, and stay close to the customer.

And yes, there are fun surprises too, including Jeffrey’s Miss Universe coaching background and his belief that posture is the ultimate confidence signal. The episode closes with a game built for this duo: Ulta locations across the country paired with activities, plus a Cheesecake Factory order that is nothing short of legendary.