Designing the Future: Insights from Joel Gill of Experience Artisan

Summary:

In this episode, Rupert and Joel Gill explore the multifaceted journey of design, leadership, and the importance of community in the design industry. Joel shares his unique path from engineering to design, emphasizing the need for solid leadership and craft legacy in nurturing future designers. They discuss the significance of localization, the role of design tools, and the challenges of managing global teams. Joel concludes with his personal framework for success, emphasizing the need for continuous growth in experience, expertise, and enthusiasm.

Chapters:

00:00 Introduction and Background

03:13 Journey into Design and Engineering

09:08 Transitioning to Design and Career Challenges

11:56 Design in Finance and Building Capabilities

14:20 Establishing a CX Community at Shell

17:38 Bridging the Gap in Design Education

22:29 Craft Legacy and Leadership in Design

27:19 The Role of AI in Design

30:43 Elevating Design through Tool Access

31:34 Navigating Pushback and Justifying Design Investments

34:38 The Role of Design in Organizational Structure

36:17 Design Maturity and Digital Ecosystems

39:46 Managing Global Teams and Collaboration

42:48 Creating Community and Culture in Design

47:07 Career Pathways and Professional Development

49:16 The Importance of Leadership in Design

51:08 The Value of Experience in Design

54:57 Business Design and Organizational Change

57:49 Personal Frameworks for Professional Growth

www.joelgill.com/

www.linkedin.com/in/joelgillfrsa/