Retail might be stabilising, but certainty still isn’t coming back.
Hi, I'm Clare Bailey, founder of Retail Champion.
In this episode of Retail Reckoning, I’m sharing my perspective on what retail in 2026 is really shaping up to look like. From cautious consumers and selective spending, to the changing role of the high street, loyalty, technology, and staffing, I break down what genuinely matters for independent retailers right now.
We look at why waiting for “normal” is holding businesses back, why emotional loyalty beats points schemes, and how independents can use their hyper-local knowledge to compete with bigger players. I also talk about where technology helps, where it distracts, and why getting the basics right will always matter more than chasing shiny tactics.
If you’re planning for 2026 and want a clear-eyed, practical view of what’s ahead, this episode will help you focus on what to prioritise and what to ignore.
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