1389. #TFCP - Tech & Transformation: Mastering Change Management in Freight!

2026-02-17

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Today, we'll hear Sarah Miller of Ally Logistics breaking down what actually drives successful freight technology adoption inside a modern brokerage! Sarah discusses why vendor selection must prioritize high uptime, responsive customer support, mandatory pilot programs before signing contracts, and smart automation strategy in logistics, focusing on back-office tasks like freight audit and bill pay to increase efficiency while protecting the human relationships that win freight. The bottom line of the episode? Lean brokerage operations powered by the right technology can cut costs and allow smaller...

Today, we'll hear Sarah Miller of Ally Logistics breaking down what actually drives successful freight technology adoption inside a modern brokerage!

Sarah discusses why vendor selection must prioritize high uptime, responsive customer support, mandatory pilot programs before signing contracts, and smart automation strategy in logistics, focusing on back-office tasks like freight audit and bill pay to increase efficiency while protecting the human relationships that win freight.

The bottom line of the episode? Lean brokerage operations powered by the right technology can cut costs and allow smaller teams to compete at scale. If you want practical insights on freight tech, brokerage automation, vendor evaluation, and building real competitive advantage, this one delivers!

About Sarah Miller

Sarah Miller is the Director of Business Solutions at Ally Logistics. In her time with Ally, she has supported the rapid growth of their tech stack from building out their new TMS Revenova, to agentic workflow automation with Sola. Alongside her role at Ally, she is also a member of the TIA technology committee. She is passionate about technology and the cultural shifts it takes to implement it.

Connect with Sarah

Website: https://allylogistics.com/
LinkedIn: https://www.linkedin.com/in/sarahmadisonofficial/

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