Centrelink is not alone in having a push and pull between the investment required to get it right up front, versus the convenience of fixing things up later.
We discuss the old chestnut 'fast, cheap, good - pick two' , and the less obvious costs of running lean - whether in pandemic preparedness, strategic policy capacity, workforce burnout.
Finally, Danielle proposes an end to end definition of efficiency, that captures costs we move to other parts of government, or end up paying later on.
Intro grab from Sue Vardon AO Bonus Episode.
Now for some appropriately bureaucratic disclaimers....
Those of us in the employ of the State Government speak in a strictly personal capacity, consistent with the Public Sector Code of Ethics that permits public servants to promote an outcome in relation to an issue of public interest - in this case, the betterment of the public service.
Nothing we say should be taken as representing the views of the Government or our employers.
While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.
If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.
Please feel free to email us corrections, episode suggestions, or anything else, at thewestminstertraditionpod@gmail.com.
Thanks to PanPot audio for our intro and outro music.
'Til next time!
The Essendon Footy Club supplements scandal (part 3): regulation in a changing world
The Essendon Footy Club supplements scandal (part 2): what’s it like to investigate Australia’s biggest sports codes?
The Royal Commission we should have? The 2013 Essendon Football Club supplements scandal
Sue Vardon AO, inaugural CE of Centrelink: On learning while in the job
Sue Vardon AO, inaugural CE of Centrelink: On lawyers
Mr Bates v Post Office part 4 - the roll out of Horizon
Mr Bates v Post Office part 3 - accepting a lemon
Mr Bates v Post Office part 2 - a very poor procurement
Mr Bates v Post Office - shades of Robodebt?
Bonus episode: Sue Vardon AO - inaugural CE of Centrelink (1997-2004)
16. Taking responsibility - lessons from Robodebt
Bonus Episode: Dr Darren O'Donovon on centering the victims of Robodebt, the fragmentation of knowledge and accountability, and the creation of moral discomfort
15. Behavioural insights in Robodebt: at last, an argument!
14. The Grinch that stole Christmas
13. Pink Batts and Robodebt - lessons not learned
12. Robodebt as algorithm (part 3) - Jurassic Park ICT and AI
11. Robodebt as algorithm (part 2) - random number generator decision-making
10. Robodebt as algorithm (part 1) - junk data and Swiss cheese
9. Why is it hard to hear whistleblowers? The lessons from Robodebt
Create your
podcast in
minutes
It is Free
City Manager Unfiltered
Potencial Americano
The ASIC Podcast
The Chris Plante Show
Red Eye Radio