Guest 1: Sherif Mityas
Title: Chief Experience Officer, TGI FRIDAYS
Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily focusing on and investing in it. How are the results? Are these investments paying off in form of hard ROI or offering feel good soft ROI? Does CX have the potential to be a profit center?
Harnessing the Power of Ecosystems in the Digital Age
Sustainability: The New Profit?
Agile Mindsets: Beyond IT to Boardroom Strategies
Navigating the Human Asset: Beyond Technology & Strategy
Balancing Act: Dollarama's Digital Leap in the World of Budget Retail
Leadership in the Digital Era: Visionaries or Executors?
Operational Brilliance in the Age of Disruption
The CXO’s Role in Cultivating a Culture of Continuous Learning
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Mastering the Inspiring Hybrid Workplace Recipe
Redefining Retail Amidst Global Disruptions
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Transforming Healthcare with Gen AI
Cracking the Tech Talent Code
Elevating Customer Experiences through Data and AI Innovation
Addressing the Leadership Challenge of Unleashing AI’s Potential
Cracking the Synergy Code to Unlock Team Cohesion
AI-Driven Future: Workforce Evolution in the Automation Era
Rearchitecting Your Business Operating Model for Superior Customer Experience
Cloud security, cost, and culture: Technologies Concern
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