Dr. Mark Nasila used to be a statistics lecturer at Nelson Mandela University in South Africa. He then joined First National Bank as a quantitative analyst where he climbed through the ranks to Head of Advanced Analytics and beyond. Today he is the Chief Analytics Officer at FNB. We speak about * Predicting what the customer is calling about * Improving compliance in banking through analytics * Creating and driving a data strategy across an organisation * Using analytics to look after...
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