Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines

How does Frontier Airlines build a strong team when crews change daily?
In this episode, Frontier Airlines HR VP Steve Schuller joins host Kendra Prospoer to share how Frontier successfully builds a strong, self-managed team culture in a high-turnover, environment where flight crews often meet for the first time just moments before a flight.

Listen for key takeaways: 

• Self-Directed Teams Are Possible — With the Right People
• Define and Use a North Star
• Hire for Service First, Train the Rest
• Feedback Isn't Optional — It's Operational
• Systematize Culture for Scale
• Big Lessons for Small Businesses
• AI Is a Tool — Not a Replacement

WHEN YOU’RE READY, HERE’S HOW TURNING THE CORNER HR CAN HELP YOUR BUSINESS:

TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENT

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SCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANT

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HIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKER

https://kendraprospero.com/


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