Docusign’s CEO on the dangers of trusting AI to read, and write, your contracts

Today, I’m talking with Allan Thygesen, who is the CEO of Docusign. You know Docusign, it’s the platform that lets you sign stuff online. It turns out 7,000 people work there, which is one of those facts floating around that’s always felt like perfect Decoder bait. What are all those people doing? And what kind of product roadmap does a company like Docusign even need?

Alan has only been CEO of Docusign for three years, so he has some interesting perspective on where the company was, the changes he wanted to make, and where he thinks this is all going. Hint: it involves AI. 

Links: 

• Docusign's AI will help you understand what you're signing | Fast Company
• Docusign on ‘transformational journey,’ CEO Says | Bloomberg
• How Docusign Is modernizing the age-old business contract | Barron’s
• Docusign unveils next-gen eSignature with AI | Docusign
• Docusign brings its contract AI to ChatGPT | Docusign
• Interview with Docusign CEO Allan Thygesen | Motley Fool (Podcast)

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Decoder is a production of The Verge and part of the Vox Media Podcast Network.

Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane. 

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