From Good to Great: Transforming Renewal Conversations

Regardless of where we are or what the economy is doing, renewal conversations with your residents can be challenging. But renewals are so important because it is easier to keep the residents you already have living at your community than to go after new ones. But how do we keep them?

In this episode, we delve into the crucial topic of renewal conversations in multifamily housing and uncover practical strategies to make every day a renewal opportunity. From personalized touchpoints to surprising and delighting our residents, we'll learn how to create a meaningful connection with them throughout their stay. The biggest key: building equity.

Let's transform the way we approach renewals and make each conversation a positive and enriching experience.

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