Walking Your Talk | Culture Change & Leadership
Society & Culture
'Know your customer’ is often too superficial an expression to describe the deep curiosity about a customer’s life that differentiates the truly customer centric individual. In this first episode in a series on customer-centricity covers what it takes to understand your customer well enough that is changes what you do and how you think.
Buy the Walking the Talk book: https://amzn.to/3WunDBA
Buy Accountability@Work book: https://amzn.to/3ZmOSQB
Website: www.carolyntaylorculture.com
Podcast: www.carolyntaylorculture.com/podcast
Walking the Talk: www.walkingthetalk.com
Cultural Contribution Series: Behaviours that build a Greater-Good culture
Cultural Contribution Series: Behaviours to build a People First culture
Cultural Contribution Series: Behaviours that build a Customer-Centric culture
Cultural Contribution Series: Behaviours that build an Innovation culture
Cultural Contribution Series: Behaviours that build a One-Team culture
Cultural Contribution Series: Behaviours that build an Achievement culture
Cultural Contribution Series: Introducing The Taylor Assessment
85: Agile Series - Empowerment
84: Agile Series - Customer-centric mindset
83: Agile Series - Four Mindsets for Agility
82: Walk and Talk Series - Recruiting & Promoting
81: Walk and Talk Series - How Meetings Shape Culture
80: Walk And Talk Series – Messages
79: Walk and Talk Series - Engaging others in the aspiration
78: The Trust Equation series – Self-Interest.
77: The Trust Equation series - Intimacy
76: The Trust Equation series – Reliability
75: The Trust Equation series - Credibility
Walking Your Talk - New Episodes Announcement
74: Performance Acceleration series - The roles we play
Create your
podcast in
minutes
It is Free
The Modern West
Just Dumb Enough Podcast
Voices of Misery Podcast
House of Whimsical Terror
Stuff You Should Know
Timcast IRL