How to Find the Agent Failures Your Evals Miss with Scott Clark - #767
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)

How to Find the Agent Failures Your Evals Miss with Scott Clark - #767

2026-05-07
In this episode, Scott Clark, co-founder and CEO of Distributional, joins us to explore how teams can reliably operate and improve complex LLM systems and agents in production. Scott introduces a Maslow’s hierarchy of observability: telemetry for logging, monitoring for known signals, and post-production or online analytics to surface unknown unknowns. We dig into examples of real-world failures Scott’s team has seen in production systems, such as “lazy” tool-use hallucinations that standard evals m...
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