Customer support from cost center to profit driver with Gorgias’s Lucas Walker

Lucas currently leads product marketing and strategic partnerships at Gorgias and has previously founded successful companies including Venngage and Treats Happen. Here are a few of the topics we’ll discuss on this episode of Customer Conversations:

• Actionable steps towards improving your customer support
  
• Generating profit from customer support
  
• Reducing friction to purchase
  
• Why you should always have an offer or promo for customers
  

Connect with Lucas

• Gorgias.com
  
• Text him at 416.388.4470