Retention Strategies with Tonia Stephenson

In this episode of Chamber Chat, host Brandon Burton speaks with Tonia Stephenson, President and CEO of the Burke County Chamber of Commerce. Tonia shares her journey in community leadership and economic development, emphasizing the importance of member retention and innovative engagement strategies. The conversation highlights the unique approaches Tonia employs to ensure every member feels valued and supported, including personalized outreach, community events, and creative marketing initiatives. Tonia also discusses the future of Chambers of Commerce and the need for relevance in a changing business landscape, encouraging collaboration and mentorship among chamber professionals.

 

Transcript and show notes found at chamberchatpodcast.com/episode350.

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