Empathic design is not just a conceptual thought, it’s a belief that we can understand group behavior, social influences and can develop an emotional and cognitive empathy towards larger number of people. Thus, designing products and services that matches their expectations. The neuroanatomy of our brains may allow us to feel empathy for another’s experiences, but it can also stop us from making cross-cultural connections resulting in an empathy gap. However, an active attempt to understand those cultural and psychological differences through observation, curiosity, active listening and opening up can help us overcome our bias, stereotypes and prejudice for individuals and different groups.
In this episode, we will try to understand to what extent we can empathize with a group of people and the effects empathy has on our overall design process.
Episode 11 - Are you slacking?
Episode 10 Thinking about the future
Episode 09 The Art & Power of Storytelling
Episode 07 Universal and Inclusive Design
Episode 06 Research in design
Episode 05 Complex User Experiences
Episode 04 Emotional design & Emotional intelligence
Episode 03 Conversational UX and the world of chatbots
Episode 02 Finding our roots - Part 2
Episode 01 Finding our roots- Part 1
Episode 00 Introducing Immersive Experiences
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