This special crossover episode features Jared Johnson, host of the Healthcare Rap podcast and Louise Briguglio, SVP of Product & Development at Revel. This week we talk about the critical importance of healthcare member experience, the role that behavioral research plays in creating a great member experience, and innovative work happening in the industry. Make sure to check out the Healthcare Rap podcast for part 2 of this conversation with Jared and Louise.
Connect with Jared:
Connect with Louise:
More about Jared:
Jared Johnson builds innovative healthcare brands through digital strategy and engaging content that turns heads. Onalytica listed him as a #DigitalHealth Top 100 Influencer, and his peers nominated him to the #HIT100 list of health IT social media influencers twice. He is a digital branding consultant, rapping keynote speaker, prolific content creator, host of the Healthcare Rap Podcast, and author of Connect the Docs: Put Digital Health Into Practice.
More about Louise:
Louise has more than 15 years of experience as a software product visionary leading teams at enterprise SaaS companies. She has successfully created solutions for complex industries: healthcare, finance, and supply chain. Louise leads a team with deep expertise in machine learning, analytics, user-centered design, security, and SaaS product strategy.
Louise holds a master’s degree from Carnegie Mellon University in Human Computer Interaction.
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