Robert Reich On Civility, Trust, And The Rigged Economy

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What if our problem isn’t that we disagree—but that we’ve forgotten how? Robert Reich joins us at a 50th reunion event hosted by the Center on Civility and Democratic Engagement to map the terrain of modern incivility and show a clearer path forward. We explore why trust in institutions fell from a broad majority in the 1960s to a small minority today, how geographic tribalism narrows our circles, and why the most honest political conversations often start with work, wages, and family budgets rather than party labels.

We connect the dots between stagnant median wages since the late 1970s, the three coping strategies families used to stay afloat, and the deep disillusionment that followed the financial crisis. That shared frustration fueled both Tea Party and Occupy, and later boosted candidates who promised to “shake up the system” across the spectrum. Reich explains how these economic realities power today’s anger—and how smart policy, from stronger safety nets to public investment and money‑in‑politics reform, can reduce the pressure that polarizes us.

Then we turn the lens on media incentives. Outrage grabs attention, and attention pays. Reich pulls back the curtain on the production choices that amplify conflict and argues for rewarding outlets and leaders who model respect without pulling punches. Throughout, we return to an old idea with fresh urgency: civic virtue as public deliberation. Think eloquent listening—asking better questions, restating opposing views fairly, and staying open to being moved. From family tables to classrooms to city halls, these habits make conflict useful again and rebuild trust one conversation at a time.

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