Join Roxanne Derhodge as she chats with Amy Chambers about leadership's impact on work culture. Amy shares insights from her career, emphasizing effective leadership qualities, personalized employee recognition, and self-awareness. They discuss the learning zone, the seven virtues of exceptional leaders, and the differences between managing and leading. Strategies to prevent burnout, maintain work-life balance, and create a life vision statement are explored, along with the pandemic's influence on...
Join Roxanne Derhodge as she chats with Amy Chambers about leadership's impact on work culture. Amy shares insights from her career, emphasizing effective leadership qualities, personalized employee recognition, and self-awareness. They discuss the learning zone, the seven virtues of exceptional leaders, and the differences between managing and leading. Strategies to prevent burnout, maintain work-life balance, and create a life vision statement are explored, along with the pandemic's influence on work culture. Trust and psychological safety in remote work are also covered. Amy shares her current projects and future leadership outlook, concluding with key takeaways.
Executive Coach, Life Coach, and Leadership Consultant. #1 International Bestselling Author. Motivational Speaker. Former COO with 21 years of financial services experience.
During my 10+ years as a COO and Regional Director, I drove a culture of passion around member experience. Created routines that drove operational soundness in our business through controlling expenses and costs, limiting losses, and lowering risk.
I've developed and coached talent at all levels, ensured rigor around routines for associate advancement, growth and learning. Groomed the most knowledgeable and educated financial advisors & sales and service staff in the industry. Partnered effectively and collaborate with all business partners, area partners, and other lines of business to ensure we can bring the full value of our all services and products to each member, every time.
Improved results in all situations, raised bar for performance against tangible sales and service goals, while maintaining operational excellence in a fast-paced environment, ensuring associate engagement and satisfaction, while lowering attrition.
Outstanding communication skills, proactive, aggressive desire to succeed and help teams achieve common goals, vision to see the future, and anticipate future changes in business.
Specialties: •Coaching, teaching, developing, inspiring, and motivating diversified teams
•Excellent sales and communication skills; the ability to transfer these skills to others
•Management of various goals (deposit growth, loan volume, income and revenue drivers, P&L)
•Strong understanding of audit and compliance risks,
•Highly organized: orchestrate daily one-on-ones with staff, morning huddles, frequent check-ins
•Cultivating a highly-charged, competitive environment that prides itself on success
(0:00) Introduction and guest Amy Chambers' background
(2:00) Amy Chambers' early career and leadership importance
(4:57) Qualities of effective leaders and personalized employee recognition
(9:28) Tailoring rewards and the role of self-awareness in leadership
(13:56) Learning zone and seven virtues of exceptional leaders
(16:38) Managing vs. leading and challenges for new leaders
(20:38) Strategies for leaders to prevent burnout
(23:23) Work-life balance across different sectors
(24:11) Creating a life vision statement and pandemic's impact on work culture
(28:05) Trust and psychological safety in remote work environments
(34:35) Amy's current projects and future outlook on leadership
(37:13) Key takeaways and episode wrap-up
