Watsons: The Complete History of the Philippines' Biggest Health and Beauty Retailer
Watsons has become a household name in the Philippines. You will find it in nearly every SM mall, beside every grocery, and in almost every major city.
But how did this happen? And why did SM choose to partner with Watsons instead of Mercury Drug, the most established pharmacy chain in the country at the time?
In this episode of Brand Origins, we uncover the full history of Watsons in the Philippines and how it became one of SM's most powerful retail partners.
From its beginnings as A.S. Watson & Co. in 19th century Hong Kong, to its rapid expansion across Asia, to the critical partnership with SM Investments, this episode breaks down how the brand grew from a small apothecary into one of the largest health and beauty retailers in the world.
We explore how Watsons built its reputation for trust, accessibility, and convenience, and how SM's business strategy helped the brand dominate the Philippine market.
Timestamps
00:00 – Intro
00:58 – Henry Sy's Vow to Crush Mercury Drug
02:40 – How Britain Took Hong Kong
06:49 – The Hong Kong Dispensary
07:55 – A.S. Watson's Rapid Growth
10:17 – Watsons Water
11:07 – Hong Kong and Whampoa Dock
11:23 – How Li Ka-Shing Acquired the Company
12:02 – Brands A.S. Watson Owns
14:20 – Watsons in the Philippines
15:08 – Watsons' Secret Cash Cow (Optimo)
18:39 – Watsons Pink
19:43 – Outro
Sponsorships
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