Welcome everyone to our very first episode of Experience Action! A customer experience podcast where we turn ideas into action. We hope that you are as excited to be here as Jeannie is!
With over 20 years investigating the best and worst in customer experience, Jeannie Walters has heard A LOT of questions. In DMs, emails and voicemails, Jeannie has heard it all... and now she's here to give you the answers you need!
So... how do we do this CX thing anyway?
Join Jeannie as she gives real answers to real questions in handy, bite-sized audio nuggets (mmm... nuggets)!
Learn more about your ad choices. Visit megaphone.fm/adchoices
003: Experience Action Podcast - Customer Experience Training
002: Experience Action Podcast - Sponsorship Initiatives
500: Bourbon Summit
499: The Present and Future of CX
498: Jay Baer, The Need for Speed
497: Looking Back on CX
496: Jeff Toister, The Guaranteed Experience
495: Common CX Mistakes
494: Jen Bailin, The Bright, Big Future of CX
493: Special Announcement
492: Zhecho Dobrev, The Value of Emotions
491: Answer to Abusive Customers: Shut Down Support?
490: Deon Nicholas, Human-Centered AI
489: Customer Health Score
488: Dr. Shirley Davis, Inclusive Leadership
487: Season Intro
486: Bourbon Summit, Season Finale
485: David Sakamoto, The Power of Transparency
484: Empathy and Leadership
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Mind Your Business With Yitzchok Saftlas
Amazing Business Radio
Book Marketing Mentors
The Female Insight Zone
Businesses that Care Podcast (formerly Mere Mortals Unite)