CIO Podcast - Episode 42: Revenue Cycle Management with Donald McGruder

For the 42nd episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Donald McGruder, Chief Information and Revenue Integrity Officer at South Shore Hospital Chicago, at the HCP Conference. This time we’re diving into revenue cycle management (RCM). McGruder shares the topics and projects he’s keeping an eye out for. Then, we discuss his expanding risk surface when it comes to security. We take a look at the challenges that RCM is currently facing and how technology can help. Next, McGruder shares the details on his partnership in building an AI solution. Lastly, McGruder offers advice to people at larger organizations looking to transition into being a CIO.

Here’s a look at the questions and topics we discuss on this episode:

• We’re here at the HCP Conference, what are the hot topics? What are you listening for? What are you looking at?
• Your risk surface is expanding. You gave three elements: remote work, increase technology, and IOT. How do you sleep at night?
• What are you doing to address the challenges of revenue cycle? How are you embracing technology in that regard?
• I imagine you’re not building this AI in-house, are you working with partners to do that? How do you approach that from a partnership versus a ‘hey, we should do this in-house’?
• What advice would you give to someone who works at a larger organization like you were, to make the transition from there to becoming a CIO?

Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today.

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