EP 88 - Building AI chatbots for customer retention with Marco Dassisti

Join us on the WHU Most Awesome Founder Podcast as we dive into the world of entrepreneurship with Marco Dassisti, a seasoned alumnus of WHU's MBA program and the founder of kitchX and Qualimero.🔊🚀 

Discover the highs and lows of building a startup, the power of conversational commerce, and the future of WhatsApp as a sales channel. From the challenges of scalability to the excitement of creating a new venture, Marco shares valuable insights and lessons learned along the way.🔥 

Don't miss this engaging conversation packed with inspiration and practical wisdom!🌟💡

 

Chapters:

(1:00) Introduction to Marco's Background

(3:15) Discussing the Problem of Scalability in the Case of kitchX

(5:40) Explaining What Qualimero is All About

(9:00) Overview of the Current Lead Journey and Their Pain Points

(10:00) How Qualimero Addresses These Pain Points

(11:10) Importance of Quality Assurance for LLm in Sales

(14:30) Exploring Why Conversion of Customers is Difficult for Startups

(16:30) The Drive of Being an Entrepreneur and Lessons Learned from kitchX

(20:50) Analyzing the Future of Whatsapp in the Context of Meta

(24:00) Discussion on German Conservatism

(25:15) Insights into Intrapreneurship at OBI

(30:00) Comparing No Code vs. Having a Technical Co-Founder

(34:20) MBA Program of WHU and Entrepreneurship

(36:25) Podcast and Book Recommendations

 

Marco's recommendations:

How Big Things Get Done