Empathy at Work: Transforming Organizations from Within

In this episode of The Practitioner Scholar, host Jess Jones welcomes Dr. Carla Thomas, a former WNBA athlete turned leadership consultant and educator. Dr. Thomas shares her journey from professional sports to academia, exploring how empathy shapes workplace culture and enhances collaboration. She discusses the role of emotional intelligence in effective leadership and the ways organizations can create environments that support growth, trust, and engagement. 

Drawing from her research and experience, Dr. Thomas highlights the importance of self-awareness, communication, and perspective-taking in fostering strong professional relationships. She also reflects on her time in the Penn CLO program and how it has influenced her approach to leadership and organizational development.

This episode offers valuable insights into the power of empathy in driving meaningful workplace change and strengthening leadership at all levels.