Shaping the Future of Digital Experiences

This week Elizabeth and guests, Louise Watkins, the head of Sector Retail for Microsoft, Paul Noble, co-founder and creative director of Spiritland and Alex Sbardella, from trends and insights consultancy GDR Creative Intelligence, discuss what the future of digital experience in retail will look like, and how it is taking shape already. So whether its AI, robot barista’s or self-driving stores that come straight to your doorstep, our three expert guests unpack it all - fusing the clean cut efficiency of technology with the human want (and need) for contact, connection and often an analogue, experiential in-store experience.