EP27 | An Insider Look at Customer Service in the Medical Devices Industry w/ Jennie Flaskis

In this episode of the HPG Engage Podcast, the host interviews Jennie Flaskis, a customer service manager in the healthcare industry. Jennie shares her journey from selling her business to entering the customer service field. She emphasises the importance of seizing opportunities and the serendipitous nature of career paths. As a customer service manager, Jennie discusses the challenges and importance of providing excellent customer service in the medical device industry. She highlights effective communication, training, and team collaboration as key elements. Jennie also praises her experience working with HPG and the strong relationship she has with her recruiter. She values open communication and an open-door policy to address issues promptly. . . . Our role is to place healthcare professionals into healthcare and healthcare-related positions, where they enhance the lives and well-being of patients. Our culture at HPG embraces Knowledge: acquiring knowledge and sharing knowledge. We always want to know more. We want to know about people, organisations, working methods, best practices, and success stories. We want to know what works. And what works very well. And we are always sharing our knowledge so that others are successful because this improves outcomes for everyone. If you're interested in healthcare opportunities across Australia, check out our website at www.hpgconnect.com