HR, We Have a Problem - Why scattered data across systems prevents HR from meeting strategic expectations and what connected technology can solve.

In this special episode* of HR, We Have a Problem, Teri Zipper and guest Pragya Gupta, Chief Operating Officer at isolved discuss how HR leaders are navigating AI adoption and workforce planning in 2026. The conversation covers findings from isolved's HR Leaders Report, which surveyed over 2,000 organizations, revealing that 63% are experiencing AI disruption while 51% struggle with data scattered across multiple systems. 

Pragya explains how HR is moving from reactive to anticipatory operations, using data and AI to predict workforce needs rather than simply responding to them. The discussion addresses practical challenges including payroll accuracy, benefits selection complexity, and the growing skills intelligence gap that threatens retention and competitiveness.

Key points covered include:

↪️ HR leaders using AI for recruitment are facing a new challenge where candidates also use AI to optimize resumes, requiring smarter filtering systems that learn from past hiring decisions to identify the best matches while eliminating bias.

↪️ Payroll remains a top stress point for practitioners, with AI-powered "perfect payroll" capabilities now providing proactive notifications about errors before processing, such as incomplete direct deposits or incorrect employee classifications.

↪️ Benefits selection has emerged as the second leading reason employees leave organizations, driving demand for AI assistants that recommend plans based on individual circumstances, family situations, and life stages during open enrollment.

↪️ Two-thirds of organizations are currently seeking new HR systems to address data fragmentation, with HR leaders reporting they lack the analytical capabilities needed for strategic decision-making despite increased pressure from CEOs to guide AI-driven workforce changes.

See what HR leaders are prioritizing this year: https://isolved.co/3LgNlto

*This podcast episode is sponsored by isolved

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Pragya Gupta

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